IT issues that resolve themselves

D.O.N.N.A. handles the 18 most common IT issues automatically. Password resets. Compliance enforcement. Patching. Onboarding. No tickets. No waiting. No noise.
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$10 /user /month — for teams on Microsoft 365

Built on

THE PROBLEM

You are paying for IT that waits for things to break

Someone submits a ticket. Someone resets a password. Someone pushes a patch. Someone notices a compliance gap — eventually. The process is slow, reactive, and manual. The person handling it has better things to do.
40%

of IT tickets are password resets and account lockouts

4hrs

average time to onboard a new employee

$60K+

annual cost of one helpdesk hire or part-time MSP

Meet D.O.N.N.A.

Observe. Decide. Resolve

The operational intelligence behind utilITise. She does not wait for tickets. She eliminates them.

Observe

Monitors your Microsoft 365 environment continuously. Failed logins, compliance drift, unpatched devices, disabled MFA — detected in real time.

Decide

Determines what to do based on your policies, your configurations, your environment. Decisions are specific to your tenant. No guessing. No generic scripts.

Resolve

The patch is deployed. The access is revoked. The password is reset. Your team never knew there was a problem. That is the point.
WHAT D.O.N.N.A. HANDLES

18 use cases. Zero tickets

These are the four that matter most. The other fourteen are included.

Password Reset & Account Lockout

Three failed logins. D.O.N.N.A. detects it. Access restored securely. No ticket. No IT person interrupted.
Resolved in minutes, not hours

Compliance Policy Enforcement

Antivirus, firewall, BitLocker, OS version control, patching — monitored and enforced across every device. Drift corrected automatically.
5 compliance domains, enforced 24/7

Employee Onboarding & Offboarding

New hire? Account created, apps assigned, policies applied. Departure? Access revoked, sessions terminated. HR sends one email. D.O.N.N.A. handles the rest.
4 hours reduced to 3 minutes

Automated Patching

When a patch is released, D.O.N.N.A. deploys it to every device. No delay. No manual intervention. No unpatched machines sitting for weeks.
Every device. Every patch. Automatic

Plus 14 additional use cases — MFA reset, disk cleanup, offline device alerts, asset inventory, session revocation, email profile repair, software provisioning, and more.

“utilITise made my IT feel like electricity — automatic, dependable, and constantly working in the background”

Kashif Hirani

Co-founder, Healthy Plate

The difference

Not like the other guys

Traditional IT reacts. utilITise resolves

Traditional IT
utilITise
Password resets
Ticket → wait → resolved
Automatic
Compliance
Periodic audits
Continuous
Patching
Scheduled, often delayed
Immediate
Onboarding
4+ hours, manual
3 minutes
Offboarding
Days to revoke access
Instant
Availability
Business hours
24/7
Annual cost
$60,000+
From $6,000
Pricing

One price. Everything included

No tiers. No hidden fees. No surprises

$ 10

For teams on Microsoft 365
All 18 Self-Healing use cases
D.O.N.N.A. via email, Teams, and dashboard
Compliance enforcement across all devices
Automated onboarding and offboarding
Monthly reporting to admins
Professional tenant setup included
Dedicated onboarding support
Book a Demo
24/7 support
30-day money-back guarantee
Cancel anytime

A helpdesk hire costs $60,000+/year. utilITise costs a fraction of that — and works around the clock.

Getting started

Live in three steps

From first conversation to Self-Healing IT running in your environment.

1

Quick Assessment

Tell us about your business and current tools. Ten minutes.

2

Professional Setup

We configure your Microsoft tenant with security policies and D.O.N.N.A.

3

Go Live

Self-Healing IT is running. Issues resolve themselves. You focus on your business.

FAQs

Questions

1What is utilITise?
An agentless platform that makes IT self-healing. It detects, diagnoses, and resolves common IT issues automatically across your Microsoft 365 environment. No tickets. No waiting.
2What does Self-Healing IT mean?
Your systems fix themselves before anyone notices a problem. D.O.N.N.A. continuously monitors your Microsoft 365, endpoint, and identity ecosystem. When an issue occurs — a failed patch, a password lockout, a compliance drift — she identifies the cause and resolves it autonomously.
3Do I need to install agents on every device?
No. utilITise is fully agentless. It integrates directly with your existing Microsoft 365, Entra ID, Intune, and Defender environments. No additional software on endpoints.
4Does utilITise replace my IT team?
It can. utilITise handles the day-to-day IT workload autonomously — password resets, patching, compliance, endpoint remediation. For some organisations, that means no service desk needed. For others, it means your IT team stops doing repetitive work and focuses on what matters.
5How does D.O.N.N.A. know what to fix?
D.O.N.N.A. continuously evaluates telemetry from your connected systems. When an anomaly is detected, she compares it to known resolution patterns, executes the right automation, validates the outcome, and logs the result.
6How is data protected?
Zero-trust design. utilITise never stores user credentials or sensitive data. All automations operate through secure, permission-scoped API access within your own Microsoft tenant. Full audit trails for every action.

Get started

See D.O.N.N.A. resolve issues live

15 minutes. Your Microsoft 365 environment. No slides. No pitch. Just the product working.

In partnership with Microsoft and Cisco.

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