Self-Healing IT Complete
Your IT.
Our responsibility.
Software handles the routine.
People handle the exceptions.
We see it through.
$65 / user / month
For growing businesses that want
someone to take IT off their plate.
Discovery call required.
Coverage and final pricing agreed together.
Software first. People when needed.
It gets handled.
Either way.
Self-Healing IT handles supported work automatically. When an issue needs a person, our team takes it forward within your agreed coverage.
Before you ask.
Background checks detect issues, apply authorized fixes and verify the result.
When you need it.
Tell D.O.N.N.A. what needs doing. Supported requests are handled through your connected tools.
When it needs us.
People handle the exceptions. You have a team responsible for seeing covered issues through.
The work behind a better workday
Less IT
on your to-do list.
Start with the everyday work that interrupts your people and leaves your business exposed.
Watch D.O.N.N.A. workPeople in. People out.
New accounts, employee offboarding, group membership and license changes.
Access restored.
Password resets, MFA device resets and access recovery.
Protection kept in place.
Supported checks for security policies, endpoint protection, firewall settings and encryption.
Available actions depend on your connected systems, permissions and agreed coverage.
Choose the responsibility you want us to take
The software.
Or the software and the team.
| Self-Healing UserSoftware for your team. | Self-Healing IT CompleteSoftware. People. Ownership. | |
|---|---|---|
| Self-Healing IT software | Included | Included |
| Human help for exceptions | Your team or IT provider | utilITise, within agreed coverage |
| Best fit | You want software to handle routine IT. | You want utilITise to own the covered outcome. |
| Monthly price | $10 / user | From $65 / user |
| Next step | Explore Self-Healing User ↗ | Start with discovery ↗ |
A conversation before a commitment
Let’s see what
your IT needs.
We’ll review your systems, your current support and what you want off your plate. Then agree the coverage and price.
Book a discovery call Self-Healing IT Complete · Starting at $65/user/month- 01
Understand your environment.
The systems, people and recurring issues your business relies on us to understand.
- 02
Agree what we own.
Confirm covered systems, human support, service expectations and final pricing.
- 03
Connect. Then get to work.
Plan onboarding and authorize the access needed to deliver the agreed service.
Before we talk
Clear answers.
What is Self-Healing IT Complete?
Self-Healing IT Complete combines utilITise’s Self-Healing IT software with human support for exceptions. Software handles supported routine work; our team handles what needs human attention within the service coverage agreed with you.
How much does Complete cost?
Pricing starts at $65 per user per month. A discovery call is required so we can review your environment and confirm the scope and final price before you commit.
How is it different from Self-Healing User?
Self-Healing User is the software offering at $10 per user per month. Your team or IT provider handles work outside the software’s capabilities. Complete adds human help and utilITise’s responsibility for the agreed service outcome.
Can we use Microsoft 365 or Google Workspace?
utilITise supports Microsoft 365 and Google Workspace. During discovery we’ll review your setup and confirm the actions and coverage available for your environment.
Does Complete include every IT issue, on-site visits or 24/7 human support?
Coverage is agreed during discovery. We’ll confirm support hours, remote or on-site needs, covered devices and systems, and any exclusions before you sign up. Automated background checks are separate from human support availability.
Can we keep our current IT provider?
We can discuss how utilITise would work alongside your current team or provider and agree who owns each responsibility. If you only need the software, Self-Healing User may be the better fit.